Source: Created by ChatGPT
『權力』這本書提到高位者,不管有意無意常使用的技巧有
- 打斷你:有權力的人打斷別人,權力較小的被人打斷
- 質疑討論的前提 :質疑和挑戰對方陳述背後的基本假設,比如說報告者原本的假設和準備方向
這時後,面對權力較小者該怎麼辦?
呼吸,花時間讓自己鎮定下來,這會比莽撞的回答能帶來更好的效果!不要急著給出回應,尤其是在心慌或不確定的情緒下就開始說話。
接下來再使用 ChatGPT 教練提供化解的招數,當上位者提出的突如其來的問題或質疑時,有效的提問、澄清疑惑,甚至在需要時轉移話題以爭取時間,都是關鍵的應對策略。以下是一些英文提問示例,旨在促進理解、溝通,並適當地導引對話:
為了理解觀點
- What specifically prompted this change in direction?
- What are the key concerns driving this new line of questioning?
為了澄清細節
- Could you elaborate on that point?
- Are there specific aspects of the proposal you are referring to?
為了探究背後原因
- What underlying factors are influencing this shift in perspective?
- Is there new information or data that has led to this change?
為了確認理解是否準確
- Am I correct in understanding that your primary concern is...?
- So, to clarify, are you suggesting that we should...?
為了探討可能的影響
- How do you see this impacting our current strategy?
- What would be the ideal outcome from your perspective?
為了尋求具體的建議或方案
- Do you have specific recommendations on how we should proceed?
- What would be your advice to align this with the new direction?
為了建立共識
- How can we align this proposal with your new insights?
- What key elements should we focus on to meet these new requirements?
為了爭取時間或轉移話題
- That's an interesting point. Let's schedule a follow-up meeting to delve deeper into this.
- This warrants further analysis. Can we revisit this topic with more data in our next meeting?
要多收集和增加更多提問的專業問句!
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